I recently sat down with Mark Graban in an interview for his Lean Blog. Mark’s consulting company helps implement “Lean Systems” for operations and management in hospitals and a variety of other businesses.
When Mark first visited our restaurant about two years ago, we talked at length about the similarities and alignment between what we do at Nick’s Pizza & Pub and the “Lean Systems” concept. I discovered later, through a conversation with one of our consultants, Rudy Miick, who was instrumental in defining our Purpose and developing our business model, that his teacher was actually involved in “Lean Systems” conception!
You can listen to my interview with Mark here.
Your feedback would be greatly appreciated.